01
91 nights paid. 28 days in. 7 days' notice to leave.
The family had paid for the full 91-night stay and occupied the home for less than a third of the term when the operator demanded they vacate within one week.
Consumer Warning · Documented Case Study
A Family of Five Was Given Seven Days to Leave. The Same Property Was Relisted That Week at 2.7× the Rate, for the 2026 World Cup.
This is the documented record of a 91-night Airbnb booking at 3300 Greenbriar Lane, Plano, Texas, the cancellation that followed, and the operator behind it. Every fact below is sourced to the parties' own messages and public records.
02
Same property relisted at $16,000 per month for World Cup dates.
Within days of the eviction demand, the listing was back on Airbnb at roughly 2.7× the original rate, timed to the 2026 FIFA World Cup in the Dallas–Arlington metro area.
03
Three documented false statements made to Airbnb during the dispute.
Messages submitted to Airbnb Support by the operator contained claims contradicted by the parties' own prior correspondence and by public property records.
Section 01
Overview
The guest is a family of five, including dependents and two pets, who booked a 91-night stay at 3300 Greenbriar Lane, Plano, Texas, through Airbnb. The reservation ran from April 26 to July 26, 2026, at a rate of $5,875 per month (confirmation code HMZH42ERCB). The family paid in full and took occupancy on the scheduled start date.
On May 24, 2026, after the family had been in the home for 28 nights, the operator — Rivers Retreats Properties, managed by Shawn (Shayan) Ahmadi — issued a seven-day demand to vacate. The stated reason: "the owner ended their agreement." The family was given until May 31 to leave.
That same week, the property was relisted on Airbnb at approximately $16,000 per month for dates beginning after May 31, 2026. Those dates coincide with the 2026 FIFA World Cup, hosted at AT&T Stadium in the Dallas–Arlington area roughly 30 miles from the property. The new rate represents roughly 2.7× the original monthly price.
During the subsequent dispute filed with Airbnb Support, the operator made at least three documented statements that are contradicted by the parties' own prior messages or by public records. Those misrepresentations are preserved in the Evidence section below.
Collin County Appraisal District records show the property is owned by an individual named Hanna George. Rivers Retreats Properties is listed as the property manager, not the owner. This matters because the operator's claim that "the owner ended their agreement" is contradicted by the same manager continuing to control and relist the property within days of the eviction demand.
This record is published in good faith as a public warning to future guests who may be considering a booking with this operator. The family's position is straightforward: consumers deserve to know what happened before they commit to a similar reservation.
Every factual claim on this site is sourced to the attached evidence: the parties' own Airbnb messages, the Collin County property records, the operator's own public business and coaching pages, and screenshots of the Airbnb platform. Opinions and characterizations are clearly labeled as the guest's position, not as established fact.
Section 02
Timeline
- April 24, 2026Airbnb chat
Booking and Confirmation
Guest negotiates the rate from $7,650/month down to $5,875/month for a three-month stay, April 26 to July 26. Airbnb reservation HMZH42ERCB is confirmed and paid in full.
- April 26, 2026Airbnb chat
Check-In
The family of five takes occupancy. The host sends the house manual and door code. The property is branded by the host as "Monte Carlo Retreat."
- First MonthAirbnb chat
Habitability Issues
The family reports cleanliness and pest issues at the property and arranges their own cleaning to make the home livable.
- May 24, 2026· 9:54 AMAirbnb chat
Seven-Day Eviction Demand
Host's co-host "Glory" messages the guest: "the owner of the property has decided to end their agreement for the home, effective May 31, 2026." The family has been in the home 28 nights of a 91-night reservation.
- May 24, 2026· 12:43 PMAirbnb chat
Host Refuses to Give a Reason
When pressed for an explanation, the host states: "We are not obliged to provide you any reason" and "We don't have any agreement with you." The reservation contract is still active in the Airbnb system.
- May 24, 2026· 1:13 PMAirbnb support chat
Airbnb Support Receives False Statements
Airbnb Ambassador "Sean" relays the host's claims to the guest: that the guest "declined" a relocation offer and "accept[ed] to cut short" the stay. Neither statement was true; both are contradicted by the parties' own prior messages.
- May 24, 2026Public listing
Discovery of $16,000 Relisting
Guest discovers the same property listed publicly on Airbnb at approximately $16,000/month for dates immediately following the demanded May 31 checkout — dates that coincide with the 2026 FIFA World Cup in the Dallas–Arlington area.
- May 24, 2026· 10:33 PMAirbnb chat
Host's Threats
Host messages: "lol. You are a trouble maker. We will report you to Airbnb and the police." The host further states that the family will be "removed from our property" as "squatters" if they remain after 10 AM on May 31.
- May 25, 2026Airbnb support chat
Unauthorized Reservation Alteration
Airbnb modifies the reservation in its system to a May 31 checkout. The guest did not authorize this change. The guest's assistant, who has account access, confirms in writing that she did not authorize it either.
- May 26, 2026Airbnb support chat
Airbnb Refuses to Show "Documentation"
Airbnb Support states the host "submitted documentation" justifying the alteration, declines to share it with the guest, and states: "your rental contract is directly with the host, not with Airbnb."
Section 03
Evidence
Complete record
Download the full case file
PDF, ~25 pages: every transcript, the property records, the legal analysis, and the evidence index.
Exhibit A1
Booking Negotiation Messages
Guest and host exchange in which the monthly rate is negotiated down from $7,650 to $5,875.
Source: Airbnb chat — April 24, 2026
Exhibit A2
Reservation Confirmation Panel
Confirmed Airbnb reservation HMZH42ERCB: April 26 – July 26 at $5,875/month.
Source: Airbnb reservation page
Exhibit A3
Host Welcome Message and House Rules
Host's welcome message, door code, and house manual sent on the day of arrival.
Source: Airbnb chat — April 26, 2026
Exhibit B1
Check-In Day Messages
Initial check-in exchange confirming successful arrival and access to the property.
Source: Airbnb chat — April 26, 2026
Exhibit C1
Glory's Eviction Message
Co-host Glory: "the owner of the property has decided to end their agreement for the home, effective May 31, 2026."
Source: Airbnb chat — May 24, 2026, 9:54 AM
Exhibit C2
Host Refusing to Give a Reason
Host states: "We are not obliged to provide you any reason" and "We don't have any agreement with you."
Source: Airbnb chat — May 24, 2026, 12:43 PM
Exhibit D1
Airbnb Support Relays False Statements
Ambassador Sean conveys host's claims that the guest "declined" relocation and "accept[ed] to cut short" the stay.
Source: Airbnb support chat — May 24, 2026, 1:13 PM
Exhibit D2
Host's "No Option in Plano" Admission
Host acknowledges no relocation option was actually available in Plano for the family.
Source: Airbnb chat — May 24, 2026
Exhibit E1
Host Threats
Host threatens to report the family to Airbnb and the police and to remove them as "squatters" after May 31.
Source: Airbnb chat — May 24, 2026, 10:33 PM
Exhibit E2
$16,000 Relisting Question and "Trouble Maker" Reply
Guest asks about the $16,000/month relisting; host responds: "lol. You are a trouble maker."
Source: Airbnb chat — May 24, 2026
Exhibit F1
Reservation Panel After Alteration
Airbnb reservation showing the altered May 31 checkout date that the guest did not authorize.
Source: Airbnb reservation page — May 25, 2026
Exhibit F2
Airbnb Support (Jy) on the Unauthorized Alteration
Ambassador Jy confirms the reservation was altered and that supporting documentation will not be shared.
Source: Airbnb support chat — May 26, 2026
Exhibit G1
$16,000/Month Relisting Screenshot
Public Airbnb listing of the same property at approximately $16,000/month for post-May-31 dates.
Source: Public Airbnb listing — May 24, 2026
Exhibit G2
Original July 26 Checkout (Pre-Alteration)
Reservation panel from before May 25, 2026 showing the agreed July 26 checkout date.
Source: Airbnb reservation page
Exhibit H1
Collin County Appraisal District Record
Public property record showing the home at 3300 Greenbriar Lane is owned by Hanna George.
Source: Collin County Appraisal District
Exhibit H2
Public Profile of the Operator
Shawn (Shayan) Ahmadi's public business and coaching profile identifying him as the Rivers Retreats operator.
Source: Public business profile
All screenshots are unaltered captures of the original Airbnb platform messages, public property records, and public business pages. Conversation text in this case file matches the screenshots verbatim.
Section 03.5
The Airbnb Message Thread
Every message exchanged with Rivers Retreats Properties, in order, captured unaltered from the Airbnb app.
These eight screenshots are the complete conversation between the guest and the Rivers Retreats Properties host team (Shawn Ahmadi, plus cohosts Ruth, Sarah, Glory, Marium, Mitchelle, and Omar) from the booking on April 26, 2026 through the forced check-out on May 31, 2026. Read top to bottom for chronological order. Click any image to view full size.
Exhibit T-01 · Apr 26, 2026 · 1:29 PM – 3:18 PM
Booking negotiation & self-guided check-in
Initial price negotiation. Host quotes $7,650/month, guest counters $5k for 2 months, host counters at $6,000/month. Co-host Ruth provides door code 1953 for self-guided check-in at 3:00 PM.
Exhibit T-02 · Apr 26, 2026 · 6:03 PM – 11:00 PM
Three-month booking confirmed at $5,875/month
Cohost Sarah offers $6,000/month for 2 months or $5,875/month for 3 months. Guest accepts the 3-month rate. Reservation confirmed for 1 guest, Apr 26 – Jul 26. Host sends welcome message and house rules.
Exhibit T-03 · Apr 26, 2026 · 8:04 AM – 9:32 AM
Official check-in instructions for 3300 Greenbriar Ln
Host sends full check-in packet: address 3300 Greenbriar Ln, Plano TX 75074, door code, WiFi, pool, parking, and noise rules. Signed "Mitchelle, Rivers Retreats Properties."
Exhibit T-04 · Early stay
Documented cleanliness issues at move-in
Guest sends photos of mold/fungus in the washer, dirty drawers with dust, hair and stains in washroom drawers — captured at the start of the stay.
Exhibit T-05 · Early stay
Cleaning escalations, pests, and outside cleaner hired
Guest reports the host's cleaners left the home dirty and had to hire an outside cleaner (Banessa, 469-359-3023). Reports spiders, large cockroaches, and gaps in renovations. Co-host Ruth replies "we'll escalate" repeatedly with no fix.
Exhibit T-06 · May 24, 2026 · 9:54 AM – 12:46 PM
7-day notice to vacate — "owner ended agreement"
Cohost Glory says "the owner has decided to end their agreement" effective May 31. Guest cites Airbnb policy: hosts cannot remove guests without valid cause. Host refuses to give a reason: "We are not obliged to provide you any reason" and "We don't have any agreement with you."
Exhibit T-07 · Day of forced check-out · 1:50 PM – 2:41 PM
Texas Property Code 92 & Plano STR ordinance cited
Guest documents that the host gave Airbnb false statements (claimed guest accepted shortening to May 31 — they did not). Cites Texas Business & Commerce Code §17.46, Texas Penal Code §32.46, Texas Property Code Ch. 92 and Ch. 24, and Plano Chapter 6, Article XXIV. Demands a comparable property or refund of the remaining contracted period.
Exhibit T-08 · Day of forced check-out · 2:59 PM – next day 1:50 PM
"Trouble maker," "squatter," and same-property relisted at $16k/mo
Host responds: "lol. You are a trouble maker," "We will report you to Airbnb and the police," and threatens that "any minute after 10 am and you are a squatter." Guest then asks why the same Airbnb is publicly relisted at $16,000/month for dates after the forced check-out.
Screenshots are captured directly from the Airbnb app message thread for reservation HMZH42ERCB. No messages have been edited, redacted, or reordered. The full thread is also preserved in the downloadable case file PDF above.
Section 04
The Operator: Shawn (Shayan) Ahmadi
Publicly self-identified CEO of Rivers Retreats Properties. Markets himself as a professional short-term-rental expert and paid coach.
Photos from the operator's own publicly posted social media.
- Self-identified CEO of Rivers Retreats Properties, the property management company that handled this dispute. Source: Rivers Retreats Properties public materials
- Publicly brands himself "The Real Estate Wolf" and "The Airbnb Wolf" (Clarity.fm handle: theairbnbwolf; Instagram: @therealestatewolf). Source: his own public profiles
- Co-founder of "ONLYSTR, The F.A.M.E. Method," a paid short-term-rental coaching program. Source: ONLYSTR public materials
- Publicly claims his Airbnb portfolio generates approximately $85,000 per month and $1.8 million since inception. Source: his own public bio
- Appears to hold a Texas real estate license under the name Shayan Ahmadi (Worth Clark Realty affiliation, per public real estate listings). Source: HAR.com. License status to be confirmed via the Texas Real Estate Commission license search.
Why this matters
A person who publicly markets himself as a professional short-term-rental expert and paid coach is held to a higher standard than an inexperienced host. Under Texas Deceptive Trade Practices Act framework, conduct by a professional who knew or should have known the law supports findings of "knowing" or "intentional" misconduct.
Section 05
Patterns
01
The Owner Did Not End the Agreement
- The host told the guest and Airbnb that "the owner of the property has decided to end their agreement for the home."
- Per Collin County Appraisal District (Property ID 26821), the owner of 3300 Greenbriar Lane is an individual (Hanna George), not Rivers Retreats Properties.
- The same Rivers Retreats Properties continued to control the listing and relist the property at approximately $16,000 per month for post May 31 dates.
- A management company whose authority to manage the property has genuinely been terminated by the owner cannot simultaneously relist that same property on the same platform. The continued relisting is evidence the cancellation reason was a pretext.
02
The World Cup Timing
- The 2026 FIFA World Cup runs June 11 to July 19, 2026.
- The Dallas–Arlington area (AT&T Stadium) is one of the largest host regions in North America, including a semifinal match.
- The guest's reservation ran through July 26, 2026.
- The host's relisting at approximately $16,000 per month — about 2.7 times the guest's contracted $5,875 — applies to the exact dates covering the World Cup.
- Math: ($16,000 minus $5,875) times approximately two months equals roughly $20,000 in additional revenue the manager could capture by displacing the family.
03
Three Statements That Are Documented As False
- Statement to Airbnb: the guest declined a relocation offer. Documented reality: the guest asked "what is the other property?" and received no alternative.
- Statement to Airbnb: the guest accepted a shortened May 31 checkout. Documented reality: no such acceptance exists anywhere in the message thread.
- Statement to the guest: "We don't have any agreement with you." Documented reality: a confirmed reservation (HMZH42ERCB), paid in monthly installments, on the Airbnb platform.
All three claims above are supported by the exhibits in the Evidence section.
Section 06
Get Help
If you are a current or future Airbnb guest
- Read the host's reviews carefully and search the operator's public business pages before booking.
- For long stays (28+ nights), document the original confirmed dates by screenshot at booking.
- If a host attempts a mid-stay cancellation, do not click "accept" on any alteration prompt; document your refusal in writing through the Airbnb chat.
- Texas Property Code protects residential occupants from self-help eviction (Section 92.0081). A host cannot lawfully remove a long-term occupant without a court order from a Justice Court.
If you have experienced similar conduct
- File a complaint with the Texas Attorney General Consumer Protection Division at consumerprotection.texasattorneygeneral.gov.
- File a complaint with the Federal Trade Commission at reportfraud.ftc.gov.
- For Plano-area properties, file a complaint with City of Plano Property Standards (Chapter 6, Article XXIV regulates short-term rentals).
- If the operator holds a Texas real estate license, file a complaint with the Texas Real Estate Commission (TREC) at trec.texas.gov.
- Use the form at the bottom of this page to share your experience privately with us.
Section 07
Report Similar Conduct
If you have experienced similar conduct with this operator or a related listing, share it with us privately.